From quote to covered repair, here's exactly what happens.
No confusing process, no hidden steps. Here's the full path from getting a quote to having a repair bill paid on your behalf.
Get matched with a plan
Share your vehicle's year, make, model, and mileage. We'll recommend the coverage tier that makes sense for your car and driving habits, and send a personalized quote — no obligation.
Review your contract & activate
You'll receive your vehicle service contract in writing before you pay anything. Once you accept, your plan is activated and you'll receive your claims line number and ID.
A short waiting period applies
Like most vehicle protection plans, there's a brief waiting/inspection period after activation before claims can be filed. This protects against pre-existing conditions and keeps rates fair for every driver.
Drive normally
Keep up with your vehicle's manufacturer-recommended maintenance schedule. That's it — no inspections, no check-ins, no monitoring devices.
Something breaks? Call before repairs begin
Call our claims line first. We'll verify coverage and authorize the repair so there's no confusion at the shop counter.
Take it to any licensed repair facility
Use your regular mechanic, a dealership, or any licensed repair facility in the country. You are never required to use a specific shop.
We pay the shop directly
Once the repair is approved, we settle the covered amount directly with the repair facility. You're only responsible for your plan's deductible — no reimbursement paperwork to chase.
What you'll want on hand when you call.
Having these ready speeds up authorization and gets your vehicle back on the road faster.
- Your contract or plan ID number
- Current mileage and a description of the issue
- The repair facility's name and phone number
- Maintenance records, if requested
Questions about the process?
Our team can walk you through it before you ever need to file a claim.